xbox-one-colorful-controllers

by Michael Grothaus via Know Your Mobile

For long being considered an “old school” tech company, Microsoft sure seems to be pushing innovative products out like a startup recently.

First was its excellent Surface Studio all-in-one PC the company introduced last year. Next up is Project Scorpio–the successor (but not the replacement for) the Xbox One. Though Microsoft first announced Project Scorpio last year, details of exactly what improvements over the current Xbox it had were scarce.

Matter of fact, they’re still scarce but that’s changing all the time, as information is leaked online.

Make no mistake: Microsoft is not pulling any punches with this machine. It is going to be full-on impressive and likely unlike anything we have seen before in terms of power.

Microsoft has said on multiple occasions that the Xbox Scorpio WILL BE the most potent games console ever created. It will leave Sony’s PS4 Pro way behind, apparently, and share more in common with high-end PC-gaming rigs.

The fact that it will run Windows 10, Microsoft’s Universal Platform, is also very interesting. As are Microsoft’s plans for how developers will develop and release games for both Scorpio and PC platforms (more on this below).

Here’s everything we know about Microsoft’s Project Scorpio.

Project Scorpio: What Is It?

Project Scorpio is the codename for the next generation Xbox Microsoft is currently working on. It is meant to be in addition to the current Xbox One S, instead of a replacement for it.

 While all the differences aren’t known just yet, Project Scorpio will feature two big improvements over the Xbox One S: support for 4K gaming and VR support. Because of this, Project Scorpio will compete directly against Sony’s PS4 Pro.

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Project Scorpio: Specs

All the specs aren’t known yet, but Microsoft sure is hyping the heck out of Project Scorpio, calling it “The most powerful console ever”–so no pressure, engineers. What we do know is it will feature true 4K gaming, 6 teraflops of processing power, 320 GB/s of memory bandwidth, and eight CPU cores. All that, Microsoft says, will enable true 4K gaming and hi-fidelity VR.

It’s also known that AMD will be powering Scorpio. The chipmaker said in a statement: ”We are proud that Microsoft has chosen to expand their Xbox One family of devices with two new consoles featuring AMD’s high-performance semi-custom SoCs that support revolutionary new technologies like HDR, 4K and high fidelity VR to enable the next generation of immersive gaming experiences.”

It’s not known what AMD chip will be in Scorpio, but it’s possible it could be its Vega chipset. It’s also likely Scorpio will have with 12GB of GDDR5 RAM allowing it to hit speeds of 320 GB/s. To contextualize that, the PS4 has speeds of 176GB/s, while  the Xbox One S has speeds of 68GB/s.

“It will also have four times the L2 memory cache of Xbox One and Delta Colour Compression,” reports IBTIMES, “which is also supported by Sony’s 4K-console PS4 Pro. According to DF the document also says that “one 1080p title has transitioned relatively easily to native 4K on Scorpio” a title DF predicts is Turn 10’s Forza Motorsport. It would certainly make sense if it was, as racing games are typically the best showcases for a console’s new-found visual firepower.”

Project Scorpio: VR

Besides 4K gaming, the other star feature of Scorpio will be VR support.  To be clear, Scorpio won’t come with a VR headset and Microsoft isn’t making its own for it (no, the Hololens is an AR headset, and won’t be out by the time Scorpio ships).

Instead Scorpio will support third-party VR sets. Microsoft hasn’t announced which ones, but given the power Scorpio is offering expect the big guns like the HTC Vive and Oculus rift to be interested.

Project Scorpio: Compatibility

Great news for Xbox One fans: Scorpio will be backwards compatible with every Xbox One game. Yep, every single Xbox One game your current Xbox runs will play on Scorpio–and some with even better frame rates and resolutions. One thing which isn’t clear, however, is if old Xbox 360 games that can run on an Xbox One will also be Scorpio compatible.

As for controllers and Kinnect, Scorpio will reportedly work with all accessories that work with the Xbox One.

Microsoft Xbox Scorpio: What’s The Deal With Games?

Will the be compatible with existing Xbox One and Xbox One S consoles? Yes and no – it’s a bit tricky, this one. You see, Scorpio will be both VR and 4K ready and some games will be made with these in mind, meaning some titles, not all, just some, will not work on current Xbox consoles.

Microsoft will keep parity between the controllers, Kinect and Xbox accounts; it’s just that some games will not be suitable for playing on older consoles, either because of the nature of the game play or the hardware required to run it.

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Where things get a little more interesting, however, is that Microsoft is aiming to bridge the gap between PC gaming and Xbox Scorpio gaming via its now universal Windows 10 platform. So, if it all goes to plan, VR games for the Xbox Scorpio would work as VR games on PC computers, as long as the user had a supported headset.

How this will work in practice remains to be seen, but Microsoft seems keen on getting developers to see Windows 10/Xbox as one in the same, if only for 4K/VR titles. This is just one of the benefits of running a universal OS across all devices.

Project Scorpio: Price And Release Date

Microsoft hasn’t announced a price for Scorpio yet–and it’s still a way aways from its release date. Microsoft says Scorpio will ship during holiday 2017, so you have at least another 9 month’s wait. As for what the cost might be, expect “a lot”. As Xbox head Phil Spencer let slip to the Verge:

“We’re not ready to announce something right now, but you can imagine at the price point of Scorpio – which we haven’t actually said, but think about consoles and where they live in terms of price point – having something at six teraflops that will get millions of people buying it is very attractive to some of the VR companies that are out there already, and we’ve architected it such that something will be able to plug right in and work.”

Expect this baby to cost AT LEAST £349 when it ships next winter. Spencer told AusGames:

“I want Scorpio to be at a console price-point. I’m not trying to go and compete with a high-end rig. And because we’re building one spec, we’re able to look at the balance between all the components and make sure that it’s something we really hit that matters to consumers and gamers. It will cost more than S, obviously, that’s how we are building it,” he added. “We have not announced the pricing yet, but I want to make sure that the investment we are putting into the product of Scorpio meets the demands of the higher-end consumer and that will be a higher price.”

However, you may not have to shell out the full retail price for Scorpio. Microsoft’s Xbox Services general manager Dave McCarthy told the Daily Star that it is seeking to work with retailers on trade-in programs:

“Some of our retail partners today do trade-in programs and that’s definitely going to be partnerships we continue. We want to to make [upgrading to Xbox Scorpio] as smooth as possible. The compatibility thing is a big deal, because [the] feeling you have to give up your games isn’t a good feeling, so we take that angst out of the equation. We’ll try partnerships with our retail partners to smooth it even more with trade-in programs and things like that.”

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zuckerberg-oculus-connect-3-demostracion

by Sean Hollister via CNET

Ask any expert: You’ve gotta try virtual reality before you can understand its true potential. So it wouldn’t be a particularly good sign if, say, Facebook was having a hard time getting people to try in-store demos of its Oculus Rift VR headset.

Business Insider reported Wednesday that Facebook is closing 200 of its 500 pop-up Oculus Rift demo locations across the United States, due to “seasonal changes.”

“We’re making some seasonal changes and prioritizing demos at hundreds of Best Buy locations in larger markets,” an Oculus spokeswoman confirmed to CNET.

According to Business Insider’s sources, though, “seasonal changes” may be a euphemism. According to multiple unnamed Best Buy workers who reportedly spoke to the publication, it was common for the Oculus Rift pop-up stations to go days without giving a single demo.

It’s not clear why, though: One source suggested it was a lack of interest from the public, another software bugs, and a third that Best Buy wasn’t pushing people hard enough to try the headset.

(I can personally attest that whenever I walk into my local Best Buy store, the dummy headsets are left unmanned and it’s not clear how to actually try one on. But I understand many people start by signing up at this website before they walk into the store.)

It’s also not yet clear whether other stores beyond Best Buy, and other manufacturers, are experiencing a lack of interest in the headsets. (Microsoft Stores, for instance, also often do demos of the Oculus Rift.) Sony, HTC and Microsoft didn’t immediately respond to requests for comment. Google declined to comment.

Also worth noting: In Best Buy’s third-quarter earnings statement in November, based on data ahead of the busy holiday season, CEO Hubert Joly said Best Buy had already given 300,000 VR demos — though that could include other headsets demoed at Best Buy, like Samsung’s prominently placed Gear VR. Samsung declined to comment.

“We still believe the best way to learn about VR is through a live demo,” said Oculus in an emailed statement, pointing out that hundreds of Best Buy stores in the US and Canada will still offer demos, as will Microsoft Stores and other partners in Canada, the UK, France and Germany. “We’re going to find opportunities to do regular events and pop-ups in retail locations and local communities throughout the year.”

“Making seasonal changes to where we demo Rift at Best Buy is not an indication of the health of Oculus or VR as an industry,” an Oculus spokeswoman added.

Best Buy also points out that even at stores that are no longer offering Oculus Rift demos, the Oculus Rift headset and Oculus Touch controllers will still be on display and for sale.

“We’re always testing, trying and changing things in our stores to give our customers the best opportunity to experience and shop for technology,” writes the retailer, in an emailed statement.

While excitement was high early on, virtual reality has had a pretty slow start, and publicly, momentum seems to have slowed.

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stormlands

by Danny Cowan via Digital Trends

Microsoft’s consistent mishandling of its exclusive games should have fans worried about the Xbox One’s future.

Obsidian Entertainment CEO Feargus Urquhart broke his silence regarding the studio’s canceled Xbox One project Stormlands this week, shedding light on a pattern of executive behavior that has led to the cancellation of multiple Xbox One exclusives over the past several years.

Urquhart’s testimony arrives after the recent cancellation of the Microsoft-funded action game Scalebound and suggests that Microsoft executives are to blame for the Xbox One’s lack of exclusive AAA releases.

Initially slated as a launch title for the Xbox One, Obsidian Entertainment’s Stormwinds was a role-playing game that followed up on the studio’s previous projects Fallout: New Vegas and Dungeon Siege III. Despite a promising start from an established developer, the project was ultimately canned by publisher Microsoft prior to the Xbox One’s retail debut in 2014.

While many games are canceled due to quality concerns or missed milestones, however, Urquhart pins the blame on Microsoft’s executives, who apparently need constant reassurance from internal advocates before they can be convinced to dole out needed funding.

“It comes down to budget and it comes down to having a champion [at Microsoft],” Urquhart said in an interview with IGN this week. “I can see games that had champions and weren’t canceled until $80 million were spent, [and] there’s games that had a $10 million budget and had a champion and ended up the budget was $60 million and it shipped.”

“Why did Stormwinds get canceled?” Urquhart asks. “Stomwinds got canceled because we didn’t have an advocate.”

Xbox One fans recently lost another platform exclusive with the cancellation of Scalebound, a dragon-riding action game from Bayonetta series developer Platinum Games. Given the Japanese studio’s lack of public discussion regarding the cancellation, corporate politics may be to blame.

An Xbox One remake of the card-battling action-RPG Phantom Dust met a similar fate in 2015. Initially granting developer Darkside Studios $5 million to create a multiplayer-only reboot of Phantom Dust, Microsoft later publicly stated that the game would be “a 30-hour [single-player] JRPG.” The team was not notified of this sudden change in scope, nor was its budget increased. The project was eventually canceled and Darkside Studios was later shuttered.

Of the many games Microsoft showcased at its E3 2014 presentation, Crackdown is one of the few first-party, Xbox One-exclusive projects that has not yet been released or canceled. To date, Crackdown has still not been showcased in a playable state.

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by Michael Rougeau via Digital Trends

It wasn’t on Sony’s official list of new features for the PlayStation 4’s version 4.50 update, but the console just got a new “boost mode,” along with other additions. The PS4 boost mode is designed to help older games run better on the newest and most powerful PS4 hardware, the PS4 Pro.

Users who have access to the 4.50 beta and a PS4 Pro can check the new feature out in their console’s settings menu under the new “boost mode,” which has been confirmed. A Sony spokesperson provided a statement on its function to The Verge.

Boost mode “lets PS4 Pro run at a higher GPU and CPU clock speed in order to improve gameplay on some PS4 games that were released before the launch of PS4 Pro … Games that have a variable frame rate may benefit from a higher frame rate, and load times may be shorter in some games too,” Sony explained.

The boost mode isn’t perfect. Apparently, it can cause some “unexpected behavior,” and it won’t affect all old PS4 games equally (or at all). Meanwhile users are congregating on sites like neoGAF to test the feature out. One early YouTube video claimed Just Cause 3, an open world action game released in 2015, benefits so much from boost mode that it “seems like a whole new game.”

The 4.50 update also includes support for external hard drives, custom home screen backgrounds, the option to manually post to the PlayStation Network activity feed, 3D movie support in PlayStation VR, and improvements to the quick menu accessed by holding the PlayStation button on the PS4 controller. The update is available now to users signed up for the PS4 beta program (which is closed to new users unfortunately), and will roll out to all PS4 users at a later date.

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ps4-pro-boxed-wallpaper

by Christopher Groux via iDigitalTimes

PS4 Pro was heralded as a significant leap forward in the PlayStation ecosystem when it was first unveiled in September, but sales stats seemingly suggest consumers are feeling a bit lukewarm on the high-spec console.

Sony has declined to reveal any PS4 Pro-specific sales numbers since the product launched and combined earnings report recaps from SegmentNext, Polygon and GameSpot tell us why. The simple story is this: days before the launch of the Pro on Nov. 10, Sony reported that 47 million PS4s had been sold worldwide. By Dec. 6 that number rose to 50 million and was 53.4 as of Jan. 1. In short, about 6 million PS4s have been sold globally since the Pro came to retailers.

That number is extremely respectable for the holiday season, but we have to consider that it must be segmented if we’re talking about the Pro. We’ll never know for sure what the exact system breakdown is, but let’s just say the numbers were split evenly between Pro and standard PS4. That would tell us the high-sepc offering has sold about 3 million units since November. We’d guess it’s probably closer to 2 million or 2.5 million, though.

Again, the stat sounds nice, but it’s not as good as it seems. Consider that the PS4 sold over 1 million units on launch day in the U. S. alone. Doing the math, PS4 was selling about 1.5 million units a month before the Pro existed. What we can say is that the Pro likely benefited from a strong first few weeks at retail, but its momentum seems to have slowed down some.

While it’s true the standard PS4 and PS4 Pro are two different types of consoles to suit different needs, there are definite signs in the numbers that suggest gamers are a bit tepid on Sony’s mid-gen offering. Not only have we not seen an exact sales breakdown, but Sony hasn’t talked about the Pro much at all. When companies are silent and sales get lumped together, those aren’t positive indicators.

As for why the PS4 Pro seems to be underperforming, we can think of a few reasons. For one, the penetration of 4K TVs simply isn’t high enough yet for a 4K console like the Pro to be successful. Beyond that, reports of incompatibility with certain TVs and worse performance than the standard PS4 don’t help the cause either. That’s not to say everyone that has a Pro hates it, but its launch certainly had a few snags. Is this a sign of trouble for the Xbox Scorpio, or was Sony’s half-step console not good enough?

The PS4 Pro is available now for $399. Standard PS4s are also available for $299.

Are PS4 Pro sales as low as they seem? Are mid-gen refresh consoles a bad idea in general? Tell us in the comments section.

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by Stephanie Pappas via Live Science

The zombie apocalypse won’t take long.

A new article in a peer-reviewed student journal finds that the zombie hordes would take Earth’s population down to a mere 273 survivors in 100 days.

The paper, published in the University of Leicester’s Journal of Physics Special Topics, was a fanciful use of the so-called SIR model, which is used in epidemiology to simulate how diseases spread over time. It’s not the first time zombies have been used as a public health metaphor. In December 2015, for example, the British medical journal The Lancet published a tongue-in-cheek paper titled “Zombie infections: epidemiology, treatment, and prevention.” And a viral blog post from the Centers for Disease Control and Prevention urged zombie-apocalypse preparations as a a metaphor for real-life disaster preparedness.

In the new analysis, the University of Leicester undergraduates assumed that each zombie would have 90 percent success at finding and infecting one human per day — a rate that would make the zombie virus twice as contagious as the Black Death, the plague that devastated Europe in the 1300s. [Zombie Animals: 5 Real Cases of Body-Snatching]

The researchers further estimated that each zombie could live 20 days without braaaaaains.

Assuming a starting population of 7.5 billion people, approximately the world’s population today, the students calculated that it would take 20 days for a single zombie to start an epidemic of noticeable proportions. At that point, the pandemic would have begun. Assuming no geographic isolation, in fact, the human population would drop to 181 by day 100 of the epidemic, with 190 million zombies roaming around.

With some geographical isolation, the situation would be a tiny bit better for humans. Assuming the zombie virus had to spread through contiguous regions and that zombies were somewhat limited in their ability to travel (not leaving their current region until there were 100,000 zombies roaming there), human survivors would number 273 by day 100, the study found.

A more realistic model might assume that each zombie could find fewer human victims over time, the students wrote, because there would simply be fewer humans to find.

“We have also not included the possibility for the humans to kill the zombies,” they wrote.

But never fear: In a follow-up paper, the students did just that. They extended the zombie life span to one year in order to up the challenge a bit, but also gave each human a 10 percent chance of killing a zombie each day. They also accounted for human reproduction, assuming reproductive-age women would be able to have a baby once every three years.

These assumptions provided some hope for humanity. Under this model, the human population rapidly dropped off to a few hundred again. However, the zombies died off after 1,000 days, under this model; 10,000 days after the beginning of the epidemic, the human population would start to recover again, the students found.

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leia

by Emily Kirkpatrick via People

2016 has taken yet another legend from us. After suffering a serious heart attack during a flight from London to Los Angeles on December 23, Carrie Fisher has died. But the iconic actress, who was never soft-spoken about her life and the things she believed in, leaves behind an enduring legacy that proved that princesses aren’t always damsels in distress, in fact, more often than not, they’re the heroes of their own stories.

While there’s a million reasons to love the unapologetically feminist actress who provided us with just as many quintessential pop culture moments, one that instantaneously found itself in the cinema history books is her appearance in Return of the Jedi wearing that famous metal bikini.

Though the gold two-piece has since found its way from Tatooine to a new home on planet Earth, being auctioned off in October for $96,000 as a part of the “Profiles of History” online auction, Fisher always had plenty to say about that particular “slave Leia” costume. The actress told People in 1983, that it wasn’t exactly the most comfortable ensemble she ever wore, explaining that, “I started checking for any bounce or slip after takes,” adding, “It was, ‘CUT. Hey, how they doin’? The hooters in place?’”

And while that moment may be a fan favorite, she told NPR in an interview, that for her that scene, “was like, ‘Where am I in all of this?’ … I have to stay with the slug with the big tongue! Nearly naked, which is not a style choice for me. … It wasn’t my choice. When showed me the outfit, I thought he was kidding and it made me very nervous. I had to sit very straight because I couldn’t have lines on my sides, like little creases. No creases were allowed, so I had to sit very, very rigid straight.”

But in the end it all paid off, she says, because, “What redeems it is I get to kill him, which was so enjoyable. … I sawed his neck off with that chain that I killed him with. I really relished that because I hated wearing that outfit and sitting there rigid straight, and I couldn’t wait to kill him.”

In a dual interview with Interview Magazine, Fisher also told new Star Wars actress Daisy Ridley not to settle for simply being a sex symbol. “You should fight for your outfit,” she warned. “Don’t be a slave like I was.”

And in the end, per her book Wishful Drinking, the actress had just one wish for her obituary, that it read, “I drowned in moonlight, strangled by my own bra.”

What was your favorite Princess Leia moment? What is your favorite quote from Carrie Fisher? Share below.

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by Ryan Winslett via CinemaBlend

Microsoft is really moving full steam ahead with its collection of backwards compatible games, this week adding a whole bunch of new titles to the growing list of last gen games now playable on the Xbox One. The even better news is that one of those games is actually free through the month of December.

Here’s a quick rundown of the new games available:

-Blue Dragon

-Lost Odyssey

-Bully: Scholarship Edition

-Catherine

-Planets Under Attack

-RaskullsRaskulls

-Skydive: Proximity Flight

The team over at Xbox HQ released more than half a dozen new games to the backward compatibility roster this week in two shifts. On Wednesday, Xbox One gamers were treated to the likes of Blue Dragon and Lost Odyssey. While Blue Dragon will set you back $19.99 for the digital version, Lost Odyssey is actually free of charge through Dec. 31.

In case you’ve got a bell going off in your head concerning those first two titles we mentioned, the answer is yes, both Blue Dragon and Lost Odyssey were already made a part of the backward compatibility catalog earlier this year. However, due to reasons that still aren’t clear, they were only available for folks who still had the games’ discs. The big change this week is that now everyone can enjoy them digitally, too.

Another collection of games also hit the Xbox One backward compatibility roster this Thursday, according to VG24/7, with the big standout being Bully: Scholarship Edition. It was joined by the fantastic puzzler Catherine, as well as Planets Under Attack, Raskulls and Skydive: Proximity Flight. As the initial report points out, Japanese gamers got an extra game in the form of Clannad.

Bully is one of those fantastic Rockstar games that doesn’t have “Grand Theft Auto” in the title, while Catherine is all about a guy trying to work out the complications of adult life, relationships, fatherhood and the like. To help him get through his issues, you have to jump into his nightmares and solve some rather clever platforming puzzles. As for the rest of the titles, we’re sure someone out there is super happy to see them added to the list, so hooray for more options.

Of course, these are all on top of the BioShock trilogy, which we recently reported as a pretty ahem shocking addition to the backwards compatibility library, considering the fact that they’ve got current gen remakes available, too. Still, who is going to say no to more ways to add BioShock games to your collection?

According to Xbox’s major Nelson, this batch of games will be the last to be released in 2016. The backward compatible team will be taking the rest of the year off and will be back at it after the new year. Let us know in the comments below if you can think of any major holes left in the lineup.

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by Ryan Winslett via CinemaBlend

For those of you wondering when Crackdown 3 will be available on Xbox One, we’ve finally got a launch window for you to add to your calendar. Just be aware that said window is kinda wide.

Crackdown 3 has been a long time coming and, based on the most recent reports, it looks like the game could be as far as a year off before anyone gets to play it. Then again, it might be coming sooner than that. And if that seems kind of nebulous, you can blame it on the development team.

Coming to us from NeoGAF via IGN, Crackdown 3 art director Dave Johnson and executive producer Peter Connelly recently spoke briefly about the game’s launch date during a livestream event for Extra Life. When asked when fans would finally be able to enjoy the over-the-top antics of Crackdown 3, the duo claimed that holiday 2017 was looking like a safe bet, adding that it might actually come earlier.

And this wasn’t one of those sly “or earlier” comments followed by a wink that leads one to believe that the game will be here much sooner than the predicted launch window. It was more like a “Hey, we’re gunning for next holiday season but, if things go well, who knows?”

That leads us to believe one of two things. Either the team really doesn’t have a solid idea of when Crackdown 3 will actually be finished or they actually expect the game to be completed sooner but, due to scheduling, might end up holding off on a launch in order to make it a big holiday get for the Xbox One. You’re welcome to discuss in the comments below which scenario seems more likely.

Announced a few years back at E3, Crackdown 3 is the highly anticipated follow-up to the beloved Xbox 360 series wherein players dish out super-powered justice in a bright and colorful city that would feel right at home in a Saturday morning cartoon intended for adults. Think Saints Row, but without all of the crass humor.

Anyway, after radio silence for what felt like far too long, it was announced at the most recent E3 that Crackdown 3, which was expected sometime in 2016, would not actually hit store shelves until 2017. It turns out the team needed more time than we imagined, as it looks like it could be another 12 months before we get our hands on the game. Or not. As stated above, the launch window is pretty-damn-vague at this point.

Since Microsoft Studios stated that the delay was due to not wanting to compromise the original vision for the game, this is the kind of delay we can get behind. With the Xbox Scorpio set to launch around holiday 2017 as well, this certainly seems like a strategic plan on Microsoft’s part to have a big new game ready to roll alongside the 4K console.

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by Mike Luces via International Business Times

A disgruntled customer has come out to expose what GameStop did to him on Cyber Monday. According to the client, the retailer overcharged him and even billed for items that were supposed to be for free.

Just this Thursday, a Reddit user with the handle shadesvo shared on the discussion site his disappointing experience early this week. In a post, the Redditor stated that he initially believed that he found the best online deal for a PS4 on Cyber Monday. Unfortunately, the events that took place after ordering the item were not the things he expected.

Shadesvo ordered a “Uncharted 4” PS4 500GB bundle that was supposed to come with “The Last of Us Remastered” and “Ratchet & Clank” free of charge. However, something was off when he received the bundle. Not only was “Ratchet & Clank” not included in the box, GameStop also charged him for “The Last Of Us Remastered.”

Aside from what he thought was just a simple mistake on GameStop’s end, he found out that the retailer actually charged him more when he checked his bank account. The Reddit user even complained that the charges stipulated in the emailed receipt, the receipt that came with the box and the actual amount that was charged on his bank account did not match.

The fiasco did not end there since he also dealt with the “worst customer service” when he phoned GameStop. In the post, the disgruntled customer revealed that GameStop’s rep refused to refund the amount that was overcharged despite offering to show the latter copies of the receipts. His conversation with the rep lasted for two hours, but it didn’t solve the issue. He said the rep did not even let him talk to the supervisor.

When he did visit the nearest GameStop branch, the manager also refused to refund him and even told him that he would be blacklisted if he asked his bank to charge back. Despite the warning, shadesvo talked to his bank and the problem was sorted out in about 10 minutes.

Fellow Redditors who have stumbled upon his story couldn’t help but comment and ask for more details about  what happened. One wrote: “If you check on line [sic] they’re ratings are unbelievably low. I’m surprised they’re still in business.” Another reader chimed in: “Definitely do a charge back. They deserve it.”

When another Reddit user asked if shadesvo inquired to GameStop why “Ratchet & Clank” was not included in the box, the latter revealed that GameStop had told him that it was being shipped separately. When another questioned why he opted to purchase the bundle from GameStop, he said that it was the best deal he found after doing his “weekend price shopping.”

What do you think of shadesvo’s story? Sound off in the comments below.

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